|| IT Jobs|| Cisco Network Support Analyst @ NTT DATA Noida
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!! !! Cisco Network Support Analyst @ NTT DATA Noida
About the job
Req ID: 279339
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Cisco Network Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Responsibilities:
Gather requirements, analyze technical networking issues and provide options and recommendations.
Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.
Supporting customer environments on 24x7x365 basis.
Mandatory:
Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.
Knowledge of Network Monitoring Tools i.e Voyence, Solarwind
Network support and/or Network operations experience of 3-5 years
Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines
Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.
Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
Advanced knowledge and troubleshooting skills to support wireless infrastructures.
Advanced skills in gathering requirements and designing/implementing/supporting network solutions
Advanced skills and knowledge and adherence to Change Management processes
Excellent communication skills, both written and oral
Strong customer service skills; interfaces with customers, end users, partners and associates
Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals
Experience :-
3-5 years of relevant experience or equivalent combination of education and work experience.
Skills :-
Good troubleshooting skills
Customer facing skills
Good verbal and written communication skills.
Educational Qualification :-
B.Tech. or Any Graduate
Minimum Certifications or Professional Credentials:-
Minimum of CCNA level certification.
Job Responsibilities:
Gather requirements, analyze technical networking issues and provide options and recommendations.
Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.
Supporting customer environments on 24x7x365 basis.
Mandatory:
Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.
Knowledge of Network Monitoring Tools i.e Voyence, Solarwind
Network support and/or Network operations experience of 3-5 years
Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines
Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.
Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
Advanced knowledge and troubleshooting skills to support wireless infrastructures.
Advanced skills in gathering requirements and designing/implementing/supporting network solutions
Advanced skills and knowledge and adherence to Change Management processes
Excellent communication skills, both written and oral
Strong customer service skills; interfaces with customers, end users, partners and associates
Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals
Experience :-
3-5 years of relevant experience or equivalent combination of education and work experience.
Skills :-
Good troubleshooting skills
Customer facing skills
Good verbal and written communication skills.
Educational Qualification :-
B.Tech. or Any Graduate
Minimum Certifications or Professional Credentials:-
Minimum of CCNA level certification.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.
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NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.