WIPRO || Voice Network Engineer- Telecom Domain - NCR, Pune, Hyderabad, Bangalore & Kolkata

#Network #Telecom #kolkata #Bangalore #Pune #NCR #Wipro #ITJobs

Voice Network engineer

Locations: Pune, India; Bengaluru, India; Kolkata, India; Hyderabad, India; Gurugram, India

Catagory: DOP SLH

JOB ID: 3082905

Roles & Responsibilities:

• attend customer site 1 day/week

• on-call and after-hours support (1 weekend/month)

• Maintain institutional knowledge of client architecture, global network, and cyber-security environment. 

• Drives release management projects

• Review billing details• Manage the overall technical relationship between client.

• Participates in Client’s change meeting, design and project meetings and completes the portion of the necessary inputs.

• Escalate issues involving the technical aspects of the Services to the executive level, as appropriate.

• Assess technical, deployment, and operational requirements and develop detailed design solutions for complex solutions.

• Develop new service definitions, solutions, and processes, as necessary.

• Drive service process improvements based on the client experiences, requests, and recommendations.

• Participate in high-level risk and impact analysis activities during the development of work orders.

• Participate in incident meetings

• Analyze aspects of the client network, as directed by the client.

• Provide the client with recommendations regarding key technology, architecture, and vendor decisions.

• Enforce key policies and practices across the infrastructure via network audits. Provide guidance and oversight for Engineering Management functions.

Qualifications:

• Expertise supporting Cisco routers, Zscaler ZIA, Cisco voice (SIP + ISDN), Aruba SDWAN Edge Connect and Broadcom Velocloud

  
  

  • This career step requires senior level experience. Operates company internal data communications systems, including WANs.                                                                             

  
  

  •  Emerging Technologies

  
  

  • Networking CCNP level (Cisco routing, and SDWAN)

  
  

  • Modeling: Data, Process, Events, Objects

  
  

  • Process Management

  
  

  •  Voice over IP (VoIP)

  
  

  • Biling

  
  

  • ServiceNow, Office365 comprehensive knowledge

• Strong communication skills both oral and written.

• Strong computer skills including Word, Excel, and PowerPoint

• Certificates within network/security domain (CCNA, CCNP) desirable

• Ability to work independently and as part of a team

Apply Now : Posting Date :14-08-2024

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